Enter the required information in the form to start the procedure most suitable for your order. If the order has not yet been prepared or handed over to the carrier, you can request its cancellation. If, on the other hand, it has already been shipped or delivered and the product does not meet your expectations, you can start the return procedure, in accordance with the right of withdrawal and the applicable return conditions, which you can view at this link.
Cancellation cannot be guaranteed if the order has already been prepared or shipped.